Legal documents

Seven documents, each one written rather than assembled.

A legal page that could belong to any product tells you nothing about this one. These say what LabFlow handles, who is responsible for it, how long it is kept, which companies see it, and what has not been done yet.

The setseven documents
Documents7
Last reviewed6 August 2026, all seven
Written byThe LabFlow team, not a template
Law firm reviewNone. This is not legal advice
The HIPAA wordConscious, never compliant
Named processors5

Every document is on this page. Choosing one changes the address bar, so the link you copy is the link to that document.

The documents

App permissions

Seven declared, one removed, each with what refusing it costs you.

Last reviewed2026-08-06
Clauses8
URL/app-permissions
PublishedNever, to any store

This page covers the Android build. Everything on it can be checked against the app's manifest, and clause 02 explains why four separate documents have to agree before a build is allowed out.


The complete list#

Every Android permission the LabFlow app declares, what it is for, and what happens if it is refused
PermissionWhat it is forIf you refuse
INTERNETReaching the service. There is no offline-only mode for a system whose whole job is shared records.Cannot be refused. It is granted at install and is not a prompt.
ACCESS_NETWORK_STATEKnowing whether you are online, so a collection recorded in a basement queues instead of failing.Cannot be refused, and it reads a status rather than any content.
POST_NOTIFICATIONSTelling you a critical result needs acknowledging, or a run has finished.Everything still works. You check the app instead of being told.
CAMERAScanning a barcode on a tube or a request form at the bench and at the bedside.Type the accession number instead. Slower, and it still works.
ACCESS_FINE_LOCATIONHome collection and phlebotomy rounds: which visits are near you, in what order.The round is assigned and ordered manually. Nothing else changes.
ACCESS_COARSE_LOCATIONThe same, at lower precision, for devices or users that prefer it.As above.
AD_IDThe advertising identifier. Declared and kept, for measurement now and for advertising when advertising arrives. Clause 05 is the whole of it.Android lets you reset it or switch it off in your device settings, and the app carries on. Nothing clinical is keyed to it.
RECORD_AUDIORemoved from the merged manifest on purpose. A dependency declares it; LabFlow records no audio.Never requested, so there is nothing to refuse.

There is no background location, no contacts, no call log, no reading or sending of text messages, no microphone and no all-files access. Clause 07 lists what is deliberately absent.

Four documents have to agree#

A permission is only allowed into a release when it says the same thing in four places: the merged Android manifest, this page, the privacy policy, and the store's data-safety declaration. Any one of the four disagreeing stops the release.

The reason is specific rather than principled. Plugins inject permissions into the merged manifest that nobody wrote into the source, so what an app actually asks for is routinely different from what its developer believes it asks for, and the first person to notice is a reviewer. Checking the merged manifest rather than the source is the only version of this check that works.

Camera#

Asked for the first time you scan something, not at startup, and with the reason on screen at that moment. The camera is used to read a barcode. Images captured for a record, such as a photograph of a requisition, go to file storage and are held under the same rules as any other content in the tenant.

The scanner never uploads a frame it did not need. There is no continuous capture and no background use.

Location, and the three things it is not#

Location is used for home collection and phlebotomy rounds, so that a route can be ordered sensibly and a visit can be recorded as having happened where it was supposed to.

  • Not in the background. The background location permission is not declared, so the app cannot read your position when it is not open. Refusing to declare it is what makes that a fact rather than a promise.
  • Not continuous. Position is read when you act, not on a timer.
  • Not for advertising, and not shared. It reaches the tenant's own visit record and nowhere else.

The advertising identifier, declared and kept#

The Android manifest declares the advertising identifier permission, and it stays declared. It is there by decision rather than by accident: LabFlow expects to carry advertising, and the advertising identifier is the thing an advertising or attribution service reads. Declaring it up front is what keeps this page, the app's manifest and the store's data-safety declaration saying the same thing on the day one is switched on, instead of two of the three being updated and the third quietly contradicting them.

No advertising network and no attribution service is in the app today, so nothing reads it today. That is a description of this build rather than a promise about every build. A flat never is the sentence that quietly becomes false, which is the same reasoning clause 05 of the privacy policy gives about measurement — so this clause is written as a commitment instead: when something does read the identifier, it appears in the table in clause 01, in the privacy policy and in the store listing before it is switched on, and the change appears in the feed.

Android treats this as a resettable identifier rather than a permanent one. You can reset it, or opt out of it entirely, in your device's own settings at any time; the app keeps working either way.

Text messages need no permission, and carry no clinical content#

The app can nudge a patient or a colleague by text. It does this by opening your own messaging app with the message prefilled; you read it and you press send. That path needs no permission at all, which is why it was chosen over sending directly.

On the web there is no text message feature at all.

The browser build#

In a browser there are no Android permissions, only the prompts your browser shows: camera for scanning, location for rounds, and notifications. Each is asked at the moment the feature is used and each can be refused with the same consequences as the table in clause 01.

The site also sends a permissions policy header restricting camera, microphone, location and payment to this origin, so an embedded frame cannot use them. Microphone and payment are listed in that header while neither feature exists, which is a leftover rather than a plan, and it is narrowed in the rebuild.

Where the app actually is#

The Android app has never been published to any store. It exists, it builds, and it has been used only by the LabFlow team. Nobody has installed it from a store listing, because there is no store listing.

That is worth stating on the page that explains its permissions, because a permissions page usually implies a published app, and an implication is the easiest kind of false claim to make by accident.

Four things no document on this page can do for you.

Legal pages are usually written to close questions. These are here to open the four that a careful buyer should ask next, because a page that leaves you feeling reassured has probably done you a disservice.

They are not legal advice, and no lawyer has read them

They are written to be accurate rather than to be defensible. Your counsel should read the terms and the HIPAA statement and expect to negotiate.

They are not a contract you can rely on for production

The governing-law clause is open and there is no business associate agreement. Both are named in the documents rather than left for you to discover.

They cannot describe your laboratory's obligations

Risk analysis, training, access review, physical safeguards and a tested contingency plan stay yours whichever system you run.

They are not evidence that any of it is implemented

A document describing a safeguard reads exactly like a document describing an intention. Ask to see the audit trail and ask to be refused a tenant that is not yours.

One page owns each fact, and the rest point at it.

Seven documents that each state a retention window are seven chances for six of them to be out of date. So each fact has a single home, and everywhere else is a link.

Retention

The four windows, and what each is anchored to

Results and reports, pathology material, the audit trail, specimen movement. The numbers live in one place and every other mention links to it.

Processors

Which companies see anything, and what each receives

Four named, with the specific thing each one gets. The cookies page describes what reaches your browser; this describes what reaches somebody else's server.

Owned by /privacy-policy, clause 03

Measurement

What analytics receives, and the commitment about session replay

Deliberately stated in identical words on two pages, so that changing one without the other is visible rather than quiet.

Stated twice: privacy clause 05, cookies clause 04

Permissions

Every Android permission, with the four-way agreement rule

The manifest, this page, the privacy policy and the store declaration must say the same thing before a build is released.

Gaps

What is missing, listed rather than omitted

No business associate agreement, no external audit, no penetration test, no tested restore, no governing-law clause, no availability commitment.

HIPAA clause 04, security clause 11

If a clause is wrong, that is worth an email.

These were written by the team that built the product, which makes them accurate about the software and untested as law. A correction, a challenge, or a question about how a specific safeguard actually works will be answered by a person who can check the code rather than by somebody reading from the same page you are.

Revision historypublished

All seven documents were rewritten in one pass on 6 August 2026. Every future revision is dated and published as an entry in the feed, so a change to a policy is something you can subscribe to.